Privacy Policy
Last updated: [insert date]
Taylor Creek ("we," "us," "our") operates this website and online store. This policy explains what information we collect from visitors and customers, how we use it, and the choices you have.
Information We Collect
Information you provide to us. When you create an account, place an order, or sign up for our loyalty program, we collect information such as your name, email address, shipping and billing address, phone number, and order history. Payment card information is collected and processed by our payment processor; we do not store full card numbers on our servers.
Loyalty program information. If you join our rewards program, we use Marsello to manage your account. This includes your purchase history, points balance, and reward activity, along with the contact information above.
Information collected automatically. When you browse our site, we (and our service providers) automatically collect information such as your IP address, browser type, device information, and pages viewed, using cookies and similar technologies.
Advertising technologies. We use tools such as the Meta Pixel and Google Ads/Analytics to understand site activity and show relevant ads on Facebook, Instagram, Google, and other platforms. These tools may share information about your visit and activity on our site with those companies.
How We Use Your Information
We use the information we collect to:
Process and fulfill orders, including shipping and customer service; administer the loyalty rewards program and calculate points and rewards; send order confirmations, shipping updates, and, if you've opted in, marketing emails; understand how visitors use our site so we can improve it; and show relevant ads and measure their performance.
Cookies and Online Advertising
Our site uses cookies and similar technologies for functionality, analytics, and advertising. You can control cookies through your browser settings. To opt out of interest-based advertising, you can visit Meta's ad preferences, Google's ad settings, or the Digital Advertising Alliance's opt-out page at optout.aboutads.info. Opting out may affect how our site functions and the relevance of ads you see elsewhere.
How We Share Information
We share information with service providers who help us run the business, including Marsello (loyalty program), our payment processor, shipping carriers, and email service providers. We also share limited information with Meta and Google through their advertising tools, as described above.
We do not sell your personal information for money. Depending on your state of residence, the use of advertising cookies and pixels may be considered a "sale" or "sharing" of personal information under certain state privacy laws. See "Your Privacy Rights" below for how to opt out.
Data Retention
We retain your information for as long as needed to fulfill orders, maintain your loyalty account, and comply with our legal and accounting obligations.
Your Privacy Rights
Depending on where you live, you may have rights to know what personal information we've collected about you, request deletion of your information, correct inaccurate information, and opt out of the sale or sharing of your information (including for targeted advertising).
To exercise these rights, contact us at [insert contact email]. We will not discriminate against you for exercising these rights.
Children's Privacy
Our site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.
Data Security
We use reasonable administrative and technical safeguards to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated effective date.
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